Frequently Asked Questions

1JUUL Device Troubleshooting
My JUUL is not producing Vapor? Please try using a cotton swab dampened with a tiny bit of rubbing alcohol (squeezing off any excess first) to clean the contacts on both the pod and inside JUUL where the pod is inserted. This should restore the connection between the pod and the device if any moisture has got on them. There may be a few tiny air bubbles down by the wicks of the JUULpod that can also contribute to the issue. Please try taking the pod out and gently tapping it (mouthpiece side up) on the table and reinserting. That should make the tiny air bubbles rise and re-saturate the wicks. You may also want to try using an alternate JUUL pod to see if that helps. My JUUL is not charging? Make sure your JUUL charger is connected to an adequate power source and that the device is making a secure connection to the charging base. Please try cleaning the charge contacts on the device as well as the charging base itself using a cotton swab moistened with isopropyl alcohol.
2JUULpod Troubleshooting
My JUULpod is leaking when I use it? Minor leaking from your JUULpods is not uncommon during use and shouldn't persist under normal use by following suggested drawing tips. If your JUULpod is leaking slightly, you can continue to use it, but wipe off the liquid before inserting back into your JUUL device. Leaking can occur when the liquid is pulled up into the air path due to one of the following reasons : Puffing aggressively on the mouthpiece - try puffing more gently. Squeezing or biting the JUULpod as you puff - relax your mouth on the mouthpiece. Squeezing the wide sides of the JUULpod when you insert it - place your fingers on the outer edges of the hard plastic mouthpiece as you click into place. There was some moisture on the inside of my JUULpod pack. What should I do? JUULpods subject to excessive humidity or a drastic altitude change may experience a minor amount of condensation or leakage. If your JUULpod leaks, it's best to avoid direct contact with the liquid. but If you get liquid on your hands, simply wash with soap and water. You may continue using a JUULpod if some liquid has escaped, but carefully wipe the liquid off with a clean cloth or tissue before inserting into your device.
3Is EarthE CBD legal?
Yes, it is legal in all 50 states of the United States as a food, supplement or medication. However, CBD from domestically grown hemp plants may not be legal everywhere.
4How does EarthE CBD qualify?
EarthE CBD Raw CBD Hemp Extracts fall under the 2014 Farm Bill which states that extracts from industrially grown hemp being used for pilot programs at the universities, or for research and marketing purposes are 100% legal. Our sourcing falls under this category with all proper documentation and lab results. EarthE CBD Products DO NOT contain THC content, thus protecting our business practices, our pharmacist’s license, and our clientele.
5How should I dose my CBD intake?
We are not doctors but we would recommend to start your regimen of 3-5 drops directly under your tongue and let it dissolve for at least 10 seconds. CBD intake is completely natural and cannot HARM you in any way so it is best to see what regimen works best for you.
6Why should I buy EarthE CBD?
Our company’s CBD is formulated by licensed pharmacists using the highest quality grade cannabidiol ingredients that contain both the pure 99% CBD concentrated isolate with the full spectrum cannabidiol that is rich in all the beneficial ingredients of the plant.
7How much CBD is taken in per drop?
CBD is measured by the TOTAL MG of CBD divided by the volume of content is in each bottle or unit. For example: 350 MG, 15 ML CBD OIL 350MG/ 15ML = Estimated 25 MG PER 1 ML of CBD OIL 20 DROPS = 1 ML 25MG/ 20 DROPS = ESTIMATED 1.25MG PER DROP Recommended Dosage = 3-5 Drops
8What does milligram of CBD mean?
CBD is measured in milligrams for science purposes. A normal dosage of CBD intake is anywhere from 5MG all the up to 40MG. Research is showing about 5-10MG is a good intake of CBD to activate your CBD receptors each dosage. Understand that all of our products vary in a potency of CBD Milligrams (MG), but does not mean the highest strengths are the only one that will work for you. Everybody is different but we have heard the most positive feedback on our higher concentrations.
9Can I overdose on CBD?
No, if anything CBD is known to help counterbalance the effects of THC. CBD cannot hurt you in any way and you can take as much as you need for your health.
10Is Cannabidiol An Effective Treatment for Anxiety?
There is evidence that suggests that CBD oil may be an effective intervention for the ongoing management of anxiety disorders.
11Can CBD help treat Epilepsy?
The Epilepsy Foundation, a group of parent advocates, believes that CBD should be a valid treatment option for physicians and patients dealing with epilepsy ( Rabinski, 2015.) The group also has called for an end to the Drug Enforcement Administration restrictions that limit research, including clinical trials.
12Is CBD a Cancer Treatment?
Researchers are finding that certain components in marijuana fight cancer and help manage side effects. It shows (CBD) in marijuana slows cancer growth, inhibits the formation of new blood cells that feed a tumor, and help manage pain, fatigue, nausea, and other side effects.
13Is CBD good for depression?
Serotonin is a neurotransmitter known to be key in the treatment of depression, thus any compound, Cannabidiol, which increase levels of serotonin are thought to be great in the treatment of depression.
14What marijuana strains are available?
In addition to different types of marijuana plant species, you can also find EarthE CBD products in different strains. These include CBD edibles, CBD tincture drops, CBD Capsules, CBD creams & lotion, CBD tea, CBD lollypops, CBD gel capsules, CBD salves, CBD shampoo and conditioner.
15Is your product safe?
All our CBD oil products are lab-tested and proven to have balanced levels of THC. To further authenticate our claims, all our products are re-tested by independent, third-party labs to ensure they meet the required purity standards and composition that we expect. We will never dispense products that are unsafe or harmful.
16Can CBD relieve pain?
Cannabidiol, or CBD, is the second most prevalent cannabinoid in medical marijuana, the first being tetrahydrocannabinol, or THC. Unlike THC, CBD is non-psychoactive, meaning it doesn’t get you high. CBD helps a lot of symptoms and disorders as THC. A 2013 study found CBD to reduce nausea and vomiting, suppress seizure activity, combat anxiety, depression, and even psychosis disorders. It was also found to have anti-inflammatory properties, antitumor properties, and antioxidant properties that could fight neurodegenerative disorders.
17Can CBD help Alzheimer’s Disease
CBD has demonstrated protective and anti-inflammatory properties, some researchers have considered CBD may be useful in protecting brain tissues, thereby reducing risk of Alzheimer’s disease or curbing future cognitive degradation.
18What other ailments can EarthE CBD cure?
In addition to treating epilepsy, disorder, anxiety, pains and depression, CBD is proficient in tackling multiple health conditions including but not limited to Amyotophic lateral sclerosis, Dustonia, Glaucoma, Hepatits C, Hydromyelia, Multiple sclerosis, Neurofibromatosis, Residual limb pain, Rheumatoid arthritis, seizures, severe fibromyalgia among many others.
19Are my personal details secured?
Yes. We do guarantee to keep all your medical and personal details safe and secure. Rest assured we do not share our customers’ personal information with any third party.
20How do I place an order?
It’s simple and easy. Please visit our online store, select from a wide collection of EarthE CBD products that match your needs and breeze through the checkout process.

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